Online & Phone Ordering

SSL Certificate
We are here to help you with anything you need! We want to ensure you that ordering online with us is fast, safe and secure. Animal Necessity is a Verified Authorize.Net Merchant, and our website uses the latest Comodo SSL Security Certificate. We accept Visa, Mastercard and American Express credit cards.

If for any reason you feel the need to contact us, we recommend using our online contact form. Simply let us know what you need and we will assist you quickly!

Our 90 Day No Hassle Money Back Guarantee

We are confident that pet owners who choose our products will be completely satisfied. Animal Necessity® proudly offers a 90-day Money-Back Guarantee for all of our supplements. If for any reason, you are not completely satisfied with your purchase, return the unused portion within 90 days of receiving it for a full refund. Contact customer service at 800-721-1310 with any questions about our products or the refund process.

If you wish to contact us by phone, our customer service representatives are standing by, happy to assist you! If you receive our voicemail, that means all of our customer service reps are currently assisting other customers. We ensure that if you leave a voicemail, we will call you back by the end of the business day! You may contact us regarding anything, including:

Setting up an account

Placing an order by phone

Help with tracking an order *

Any questions about our products

* Please note, orders are shipped out 24-48 business hours after being placed online or by phone. You can log into your online account to view your tracking numbers and shipping status.

Open 10AM - 6PM EST, Monday - Friday